I have lost my password, can you tell me what it is?
You can have your password emailed to you using the Password Retrieval page. Otherwise please email Support and we will email your username and password to you.
My password is not working. Help!
Please email Support with your username and password so we can investigate.
I won a password, but was away and now it doesn't work...
Sorry, we can not reissue your missed days. The passwords are sent on pre-announced days so please make sure you are available to use your account during the active period..
When did my membership start? When will it expire/renew?
Check your account status in the Members Admin Area. If you have any further questions please email Support.
I want to change my password...
You can change your password any time using the Change Password page or by emailing Support with your change password request.
I was sent a password and now it doesn't work...
It can be easy to mistake the letter O for zero (0), or to mistake the letter L with the number 1. If you still have no luck please email Support to request your username and password.
