Please send an email to Support with your renewal choice - 1, 3 or 6 months. You must send the email from the registered email, otherwise include your Username and Password. Note: If your account is still active when we renew your account, you will receive a 20% discount on your renewal!
I do not want to renew my account when it expires...
Please check your account status at https://secure.hush-hush.com/login.aspx, to see if your account is going to just expire, or if it will automatically renew. If your account is due to be automatically re-billed please contact Support at least 2 days prior to your renewal date to avoid automatic rebilling.
I want to renew my account. Do I have to sign up again?
No you don't. You will receive a renewal email 5 days before your account is due to expire. This email will offer you a 20% discount if you renew your account before it expires. You can also email Support at any time if you wish to renew your account before it expires (2 days notice required).
I want to renew with a different credit card...
Please email your username, password and new credit card number and expiry date to Support and we will renew your account for you. For safe practice, send the last 8 digits of your credit card in another email. Please remember to include your renewal choice (1, 3 or 6 months).
I want to renew and keep my old username and password...
Please send an email to Support with your renewal choice (1, 3 or 6 months) and we will renew your existing account for you. Please include your username and password in the email.
I used to be a member a long time ago and want to renew. Can I keep my old username and password?
Yes you can. Please email Support with your old username and password, and renewal choice (1, 3 or 6 months).
